Privacy Policy

This Privacy Policy outlines how LuckyStarJourney.com ("LuckyStarJourney", "we", "us", or "our") gathers, utilizes, and safeguards data about visitors and participants who interact with our website and associated functionalities (jointly, the "Platform").

1. Data Collection Methods

1.1 Directly Provided Information

We may gather data that you voluntarily share with us, including:

  • Identification and contact details (for instance, your email address) when you communicate through our contact form or via email.
  • Comments, feedback, and other details you include in your communications with us.

1.2 Automatically Collected Information

During your visit to LuckyStarJourney, specific data may be gathered automatically, such as:

  • Technical specifications about your device and browser (for instance, device model, browser model and version, language configurations).
  • Access records such as IP address, pages accessed, timing and date of your visit, duration spent on pages, and comparable usage metrics.
  • Approximate geographic data derived from your IP address.

We may employ tracking technologies and similar mechanisms to assist us in comprehending how visitors interact with the Platform and to enhance functionality and user experience. For additional details, please review our Cookie Policy.

2. Data Utilization Purposes

We may utilize the gathered data for the following objectives:

  • To deliver, sustain, and enhance the Platform and its functionalities.
  • To respond to your inquiries, requests, and feedback.
  • To observe functionality, analyze tendencies, and comprehend visitor interactions with the Platform.
  • To preserve the security and integrity of the Platform, identify and prevent fraudulent activities or misuse, and enforce our Terms and Conditions.
  • To adhere to legal obligations or respond to legitimate requests from authorities.

3. Legal Grounds for Processing (EU/EEA Visitors)

If you are resident in the European Union or the European Economic Area, our legal foundations for processing your personal data may encompass:

  • Consent – for instance, where you permit us to utilize specific tracking tools or agree to receive communications from us.
  • Legitimate interests – for instance, to maintain and enhance the Platform, ensure its security, and comprehend its usage patterns.
  • Legal obligations – where processing is essential for compliance with applicable laws.

4. Data Disclosure

We do not trade your personal data. We may share information in the following circumstances:

  • With service providers who assist us in operating, hosting, or maintaining the Platform, or provide analytical and technical support.
  • With professional consultants such as attorneys or accountants, where necessary.
  • With authorities or other entities when mandated by law or to protect our rights, safety, or assets, or those of others.
  • In relation to a corporate transaction, such as a merger, acquisition, or asset transfer, where your data may be conveyed as part of that transaction.

5. Cross-Border Data Transfers

Your data may be processed in nations outside your country of residence. These locations may have data protection regulations that differ from those in your country. When we transfer personal data, we implement measures to assist in ensuring that suitable protective measures are in place, consistent with applicable legislation.

6. Data Retention Period

We retain personal data only for as long as reasonably required for the objectives outlined in this Privacy Policy, including to comply with legal, accounting, or reporting mandates. The duration of data retention may vary depending on the type of information and the reasons for which we process it.

7. Individual Rights

Depending on your location and applicable legislation, you may possess some or all of the following rights concerning your personal data:

  • The right to obtain a copy of the personal data we maintain about you.
  • The right to request correction of inaccurate or incomplete personal data.
  • The right to request deletion of your personal data under specific circumstances.
  • The right to object to or request limitation of processing of your personal data in certain situations.
  • The right to withdraw consent where processing is based on your consent.
  • The right to data portability, where applicable.

To exercise your rights, please contact us using the details in the "Contact us" section below. We may request you to verify your identity before responding to your request.

8. Tracking Technologies and Similar Mechanisms

We utilize tracking technologies and similar mechanisms to recall your preferences, enhance functionality, and better comprehend visitor interactions with the Platform. Certain tracking tools are strictly essential for the Platform to operate, while others are employed for analytical or preference configurations.

You can manage tracking technologies through your browser configurations and, where mandated by law, through the consent mechanisms presented upon your initial access to the Platform. For additional information, please review our Cookie Policy.

9. Data Security Measures

We implement reasonable technical and organizational measures intended to safeguard personal data against unintended or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Nevertheless, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

10. Youth Data Protection

The Platform is intended for adults who are at least 18 years old. We do not deliberately gather personal data from individuals under 18. If you suspect that a minor has provided personal data to us, please contact us so that we can take suitable action.

11. Third-Party Materials

The Platform may contain references to or integrated materials from third-party websites or offerings that are not controlled by LuckyStarJourney. This Privacy Policy does not address the privacy practices of such external entities. We advise that you review their policies before providing any personal data to them.

12. Privacy Policy Updates

We may revise this Privacy Policy periodically. Upon doing so, we will update the "Last updated" notation at the beginning of the document. Occasionally, we may offer supplementary notification (for instance, by presenting a notice on the Platform). We encourage you to review this document periodically to stay informed about our data practices.

13. Support Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our support team.